FAQ

Yes — there is both an application fee and an administration fee.

Application Fee: $50 — This non-refundable fee covers the cost of processing your application.

Administration Fee: $300 — This fee is charged to support ongoing administrative services once your application is accepted.

We offer 12-month lease terms.

Please contact our leasing office for current availability and move-in specials!

The security deposit is $350, due at move-in.

This deposit helps cover any potential damages or unpaid balances and is fully refundable, subject to the terms of your lease agreement.

At this time, we do not offer a deposit alternative option. The standard security deposit of $350 is required at move-in.

Yes, renters’ insurance is required for all residents. Requirements include:
– Minimum liability coverage: $100,000
– Policy start date: On or before the lease start date
– Insured names and address: Must match the names and address listed on the lease

Rent is due on the 1st of each month. Please ensure timely payment to avoid late fees.

Rent can be paid through the Loft Living resident portal or by check:
– Loft Living Resident Portal: Submit payments online quickly and securely.
– Check: Payable to Acclaim at Cary Pointe and submitted according to the instructions provided in your lease.”

Yes! Water and electricty are included.

Community Fee: $750 — This fee contributes to community amenities, common area maintenance, and resident activities.

Residents can submit maintenance requests quickly and conveniently through the resident portal, Loft Living. Simply log in, provide details about the issue, and our maintenance team will be notified right away.

Yes — 24-hour emergency maintenance is available. Our on-call maintenance team is ready and available to respond to emergency calls after hours.

Emergency maintenance requests generally include issues that pose an immediate risk to resident safety or could cause significant property damage, such as:
– Loss of essential utilities (heat, air conditioning during extreme temperatures, hot water, electricity, or gas)
– Active water leaks, flooding, or sewer backups
– Fire, smoke, or carbon monoxide concerns
– Security issues (e.g., doors or windows that cannot be secured)
– Major appliance failures that affect habitability
– Lockouts involving electronic locks

Please note that this is not an exhaustive list. If you are unsure whether your situation qualifies as an emergency, we encourage you to contact the office for guidance. For non-emergency service requests, residents should submit a maintenance request through the resident portal during regular business hours.”

No, there is no separate technology package. Internet service is included in your monthly payment, so you can stay connected without any additional fees.

Yes, each apartment comes equipped with top-of-the-line washer and dryer appliances for your convenience.

Yes, parking is included for residents. Additional options and amenities include:
– Ample visitor parking for guests
– Handicap-accessible spaces
– EV charging stations available for electric vehicles

Yes, we are pet friendly! We welcome your furry friends and provide a community that accommodates pets comfortably.

Our community is pet friendly, with the following guidelines:
– Pet Rent: $25 per month, per pet
– Pet Deposit: $350 non-refundable
– Pet Restrictions & Limits: Please contact the leasing office for details on breed, size restrictions, and the maximum number of pets allowed per apartment

No, we do not offer furnished apartments at this time. All units are delivered unfurnished, allowing you to personalize your space.

We offer reserved parking at $50 per space, per month. Limited spaces are available and are assigned on a first-come, first-served basis.

Please contact the leasing office for current availability.

Our community offers a wide range of amenities designed to enhance your lifestyle, including:
– Indoor Pool
– Art Studio
– Salon and Spa
– Fitness Center
– Theater
– Wi-Fi Available
– Outdoor Grills & Dining Areas
– Electric Car Charging Ports
– Onsite Pet Grooming Station
– Outdoor Lounge Area with Firepit
– An Array of Meeting & Game Rooms
– Creative & Inviting Outdoor Spaces
– Social, Educational, & Spiritual Programs and Events”

Yes — a community fee of $750 applies. This one-time fee supports access to the community’s amenities, including the pool, fitness center, art studio, social programs, and all other resident services and common areas.

No — there is not a guest suite currently available at this community.

However, there are many nearby accommodation options for your guests, offering a range of amenities and convenient locations.

You can schedule a tour in two easy ways:
– Online: Click the “Schedule a Tour” button on our website and fill out the form.
– By Phone: Call us at 984‑444‑5719 to speak with our leasing team and arrange a convenient time.

We offer in-person and virtual tours. To learn more or schedule a tour, please contact our leasing office at 984‑444‑5719.

We have immediate move-ins available. Contact our leasing office to check current availability and reserve your new apartment.

You can apply in two easy ways:
– Online: Click the “Apply Now” button at the top of our homepage.
– Paper Application: Contact our leasing office to request a paper application — we’re happy to assist you through the process.”

Please contact our leasing office for specific details and guidance.

Pease contact our leasing office for more information and guidance.

To apply for an apartment, you will need:
– Valid Photo ID (e.g., driver’s license or passport)
– Proof of Income

*Additional documents may be requested by the leasing office as needed.